Can I resume an abandoned order? BotComics Marketing March 30, 2020 12:46 Follow Yes! You just need to enter on the order history and click on "Go To Payment Gateway". Have more questions? Submit a request 6 Comments Date Votes 0 Hinatangelove June 06, 2019 22:17 On my order history it says: "This Purchase is new. We successfully registered your order, and are about to request or process your payment. " but I can't find: "Go To Payment Gateway" and when I try to make other purchases a notification states:" please finish all purchases before making new ones" 0 Customer Support June 07, 2019 19:09 Please try on a private tab. Regards! 0 Zach Miller September 04, 2019 21:34 I have the same issue as stated above, what does “try on a private tab” mean? 0 BotComics Marketing September 05, 2019 14:46 Hi Zach, here you have an explanation:https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en The name of the private browsing tab varies depending on the browser you are using. If you still experience problems, please create a new request so a customer support representative can assist you. 0 Steveloretta201 March 30, 2020 01:38 I received the same issue, and I did try doing it on the private tab, but it still doesn't work. What do I do? 0 BotComics Marketing March 30, 2020 12:45 Hi @Steveloretta201, could you please try again? We cleared some cache on our end and it should work now. If not, create a new support request so we can handle your problem with more data. Edited by BotComics Marketing March 30, 2020 12:46 Please sign in to leave a comment.